Compassionate, safe and professional counselling & psychotherapy services

Virtual Counselling and Psychotherapy

Contact GreenValley Counselling Services

Offices in Brantford, Cambridge, Kitchener, Hamilton, and Burlington, Ontario
Text: 226.916.5309
Call: 888.699.7817
Email: [email protected]

 We are pleased to offer the option to have counselling sessions over the telephone or via secure online video throughout Ontario. Both opinions are compliant with Ontario’s Privacy Health Information Protection Act (PHIPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA). Our secure and easy to use video platform allows our counsellors to provide counselling sessions to clients across the province. 

You may wish to access virtual services if you are: 



  • You are staying at home to help prevent the spread of COVID-19
  • You are more comfortable communicating through technology
  • You are prevented from leaving your home due to physical or other challenges
  • Scheduling difficulties prevent regular office sessions
  • You travel extensively 
  • There are limited resources in your geographic area and no appropriate counsellors available



Teletherapy/Video Counselling Offers You: 


Individual, teen and couples counselling


  • Access to qualified and experienced counsellors/psychotherapists
  • Sessions in the privacy of your own home or office
  • No need to drive to and from an office
  • No need to get a baby-sitter if you have young children
  • No need to sit in a waiting room with others



It is important to recognize that distance counselling has its limitations and may not be the right choice in every situation, including the following: 



  • You are suicidal or in a safety crisis
  • Your internet connection is weak and unstable, or is not private or secure
  • You do not have access to a private and interruption-free setting
  • If you have depressive or anxious feelings that are severe and chronic and are not being treated by a medical professional
  • If you have a serious substance abuse issue or eating disorder, have been sexually abused and want to address the abuse in counselling, you sometimes lose touch with what is real or not, or have severe post-traumatic stress issues


Please note: If you are already seeing a counsellor, your online counsellor may wish to speak to your counsellor to assess if there are areas of duplication.


If you think video counselling would be right for you, please contact us to learn more or to set up an appointment. 

Cambridge Office:

 24 Queen Square, Cambridge, ON. N1S 1H6

Brantford Office:

99 Wayne Gretzky Parkway, Brantford, ON. N3S 6T6

Kitchener Office:

 900 Guelph St. Unit 210, Kitchener, ON. N2H 5Z6

Burlington Office:

 1401 Plains Rd E #1, Burlington, ON L7R 0C2


We can usually set up an appointment quite quickly.  To get more information on fees, insurance coverage, available appointment times, or to schedule an appointment, please:


Call: 888.699.7817

Email us at: [email protected]

Text: 226.916.5309